Where culture and strategy unite, legacy takes shape

Legacy Horizon

Dental Business Coaching

A poor work culture limits the financial growth of a dental business, affecting both staff and patient retention. It is crucial to understand that any strategy’s effectiveness is closely tied to the culture of the business it operates within. I’ve seen many businesses have the right strategy with a culture that couldn’t back it up resulting in disconnected teams, and stressed out owners.

Where a thriving company culture exists, then a seamless patient flow, enhanced productivity, superior performance, and increased profitability will naturally follow. Your patients and staff become loyal advocates who wouldn’t dream of going anywhere else.

Are you ready to cultivate a thriving culture, implement strategic systems that actually work? Where increased profit and team harmony become natural byproducts of your culture?

Put Your Details Below to Book a No-Obligation Conversation. Let’s Discuss Your Challenges and How to Excel Together.

Our Approach

Practice Optimization

Assess, track and measure using KPI’s from day one to establish the overall efficiency and effectiveness of the current processes and workflows.

Culture Assessment

Create an ongoing feedback system to track and measure patient and staff experiences in order to enhance and shape the unique culture of the practise.

Patient Flow

Establish a strategy that is easy for the team to implement and where the patient experience is enhanced with a recall system that leaves the patients feeling cared for.

Team Training

In surgery training days are centered around desired outcomes including how to create a thriving culture, relationship dynamics, communication, leadership and the wow factor your practice has to offer.

Reputation Management

Take control of what your community is hearing and saying about your practice.

Legacy Horizon

How we work with you

Navigating the path of cultural and strategic transformation with me as your coach is remarkably straightforward for new clients.
Our journey kicks off with an initial call or meeting, during which we assess your practice's current status. From there, I craft a tailored onboarding process that seamlessly integrates elements of 1:1 coaching sessions, engaging group training to implement strategy and cultivate a thriving culture setting you apart from other practices in your area.
This comprehensive approach ensures you receive the individualised attention you need, while also benefiting from collective insights and experiences. Working together is not only effective but also effortlessly adaptable to suit your practice's unique requirements, making the entire process exceptionally accessible and rewarding.

Legacy Horizon

Huti Bourke Director, Legacy Horizon

As a dedicated Culture and Strategy Coach I have a passion for fostering honest communication, nurturing growth, and championing excellence. I excel in navigating the intricate dynamics of dental practice culture. My commitment is not just to enhance culture but to drive profit through empowered, cohesive teams and organizations with proven strategies. Then you can create a pathway to sustainable success that is both tangible and transformative.
Huti's Background:
• 20 years in the dental industry as an oral health therapist
•Many clinics across Australia and New Zealand
• Working with multiple practice management systems and companies
• Ongoing CPD for the past 20 years
• 8 years of personal development and coaching business and education
• Cultural specialist